“Quick summary” Businesses are increasingly relying on online payment processing to fulfill rising consumer demand.
Did you know, that 55% of US consumers used a credit card for online payments in the past year and 27% of US consumers opted for online gateways like Amazon Pay and PayPal?
The term "payment processing" describes the administrative procedure that goes on in the background that allows retailers to take payments from their clients, including credit and debit card transactions. (Write in the separate highlighted paragraph)
Although it appears simple and seamless to consumers, payment processing is actually a complicated combination of systems and processes that work collectively to guarantee safe and effective transactions.
Whether you're launching a brand-new company from scratch or growing an existing one to accept payments online, it's critical to comprehend the ins and outs of online payment processing, including who is involved, how payments are made, and processing costs. That way, you'll be ready with a plan that's right for you and your business.
This post will explain how payment processing operates, breaking it down into manageable steps and giving you a thorough grasp of how it interacts with businesses and customers. It will also cover how to get your company ready to take electronic payments with confidence.
Payment processing is a series of steps that securely transmit funds between a payer and a payee. Typically, it includes the authorization, authentication, and settlement of transactions via electronic payment systems.
Payment processing systems handle a wide range of transactions, including credit and debit cards, electronic funds transfers (EFTs), automated clearing house (ACH) transfers, mobile payments, digital wallets, and cryptocurrency.
These systems are developed and run by a wide range of stakeholders, including banks, financial institutions, payment processors, technology suppliers, companies, and regulatory organizations.
Let’s simplify and understand with a simple example:
Imagine you want to buy a pair of shoes online. When you proceed to checkout and enter your credit card information, the payment processor performs the following steps:
Payment processing involves three main components: the payment gateway, payment processor, and merchant account. Whenever we talk about payment processing, these three components come up automatically as these are the drivers of payment processing.
Together, these components form a cohesive system that enables secure and efficient electronic payment transactions, providing businesses and customers with a seamless and trustworthy payment experience.
What is a payment gateway?
A payment gateway is a technology that facilitates the secure and efficient transfer of payment data between a customer's payment method (such as a credit or debit card) and the merchant's website or point-of-sale system. It acts as a bridge between the merchant and the financial institutions involved in the transaction, ensuring that sensitive payment information is transmitted securely.
The payment gateway plays a crucial role in processing online payments, enabling merchants to accept transactions through various channels, including websites, mobile apps, and traditional point-of-sale systems.
How does the payment gateway work?
To authorize the transaction, it communicates with the payment processor, confirms the legitimacy of the customer's payment method, and looks for fraud. It enables businesses to provide a secure and straightforward payment experience to their online customers.
How to get payment gateway access?
Various companies and third-party providers offer payment gateway services, integrating with different payment methods and supporting a wide range of currencies to accommodate diverse business needs.
Why payment gateways are important?
Payment gateways are essential components of electronic payment systems, providing a secure and seamless experience for both merchants and customers during the payment process. Key functions of a payment gateway include encryption of sensitive data, transaction authorization, and communication with the payment processor and acquiring bank.
What is a Merchant account?
A merchant account is a type of specialized bank account that enables companies to process payments using debit and credit cards. MIDs, or merchant IDs, are a common term for merchant accounts.
By acting as a middleman and holding money from successful transactions in reserve, it acts as a link between the company and the cardholder's financial institution or bank.
How it works?
When a consumer purchases with a credit or debit card, the funds are initially placed in the merchant account before being deposited into the company owner's regular business bank account.
Once the payments have been verified and authorized, the funds are transferred from the merchant account to the company's business bank account within a few working days.
How to get merchant account?
Merchant accounts are required for businesses that accept electronic payments, both online and in physical retail locations.
Merchant accounts are provided by numerous companies, banks, and financial organizations. Which ones are accessible to you, though, will vary depending on your location. The application process for merchant accounts is not always simple. The approval process may take into account the company's creditworthiness, industry type, and risk profile.
Why having a merchant account is important?
Having a merchant account enables businesses to increase their payment alternatives, improve client convenience, and get involved in the larger electronic payments ecosystem.
What is payment processor?
A payment processor is a corporation or service that enables the exchange of funds
between a client and a business during a financial transaction. It is the responsibility of the payment processor to safely and effectively check and approve the transaction, make sure the money is in the account of the consumer, and transfer the funds to the company's bank account.
How it works?
The payment processor establishes a connection with the merchant account and the payment gateway, facilitating the swift and secure exchange of information.
To put it simply, the payment processor gets the transaction details from the payment gateway, verifies them, executes them, and finally deposits the money into the merchant account.
Why it is important?
Payment processors enable companies to accept a wide range of popular payment methods, thereby increasing their market potential. Payment processors assist organizations optimize their financial operations by eliminating the need for time-consuming alternative payment management methods
# | Payment Processor | Payment gateway | Merchant account |
Role in the transaction process |
Processes and authorizes payments to facilitate the transaction. Responsible for the secure transmission of funds between the customer and the company's banks. |
Transmits payment information securely between the client, the merchant, and the payment processor. Facilitates correspondence and the sharing of confidential payment information between relevant parties throughout the transaction. |
Obtains funds from the card provider throughout the transaction settlement procedure. Holds funds from card-based transactions momentarily before moving them to the business's primary bank account. Provides the infrastructure required for enterprises to manage electronic payments. |
Scope of services | In addition to transaction processing, it provides a larger variety of services such as fraud detection, chargeback administration, and payment regulatory compliance. |
The primary focus is on securely delivering payment data, and supplementary services such as identifying fraudulent transactions or chargeback management are not typically provided. |
Serves as a repository for funds from card-based transactions, retaining funds safely until they are transferred to the business's primary bank account. |
Integration with merchant systems | Businesses may be required to open a merchant account in order to handle transactions, which might require more extensive setup procedures. |
Businesses can instantly accept online payments with simple integration options including APIs, plugins, and pre-built modules. |
It involves opening a specific bank account or payment processor account in order to receive and handle card-based transactions. |
Let's break down how paying for stuff works in simple steps! When the user click 'pay,' there's a whole process that happens behind the scenes. We've got 8 steps to make it crystal clear, from customer deciding to buy something to the money reaching the seller. It's like a journey for the payment, and we're here to guide you through each step, making it easy to understand how everything clicks together in the payment world.
There are diverse payment processing to suit various needs. Traditional methods involve in-person transactions with cards or cash. Online payments use digital wallets and payment gateways. Mobile payments let you pay with your smartphone, and contactless options allow quick transactions without physical contact. The diversity in payment modes ensures businesses can adapt to customer preferences, offering convenience and efficiency in the way transactions are conducted.
Let’s find some of the most popular cashless payment modes:
Credit card and debit card payments have long been popular payment processing methods, and customers are familiar with them as a result of their extensive use and market presence. The simplicity of these techniques, combined with proven security protocols, has contributed to their ongoing appeal in both online and offline transactions. The most popular credit and debit cards are Visa, Mastercard, American Express, and Discover.
Credit Cards: Credit cards function by providing a credit limit-adjustable line of credit to their user. When a user attempts to use a credit card, their account information is transmitted to the merchant bank. The merchant bank subsequently receives approval from the credit card network for processing the payment.
Credit cards demand a fee from both the banking institution and the retailer who supplies the product and payment infrastructure. This charge is frequently a fixed cost for each payment or a percentage of the transaction amount.
Debit Cards: Debit cards may appear identical to credit cards, but their core operation is completely different. When someone uses a debit card, money is taken out of their account right away.
If you don't have enough money in your account, debit card transactions may be rejected rather than giving you access to a line of credit that you can use to supplement your savings. Debit cards are also commonly accepted by merchants and provide differing levels of fraud protection.
Mobile wallets have transformed the way we handle payments by offering digital platforms on which customers may securely store and manage payment information on their smartphones or other mobile devices. This technology makes transactions easier by enabling consumers to make quick payments from their mobile devices.
How it works?
To avoid the inconvenience of having to enter payment information each time customers make a purchase or carry their credit or debit card every time, they must connect these mobile wallets to their bank accounts, credit cards, and even cryptocurrency accounts to make a payment. Yes, it is that easy.
Some mobile wallets like PayPal, Apple Pay, and Google Pay have swiftly become common names for their digital wallet capabilities, which are well-known for their user-friendly interfaces and solid functionality.
Why it is constantly growing in popularity?
Along with cutting-edge security features like tokenization to protect sensitive data and biometric authentication techniques to guarantee authorized access, these features also include the ease of contactless payments and extra tools to help users monitor their spending and participate in rewards programs.
All in all, the added convenience and security are the key drivers of growing popularity behind the growing popularity of mobile wallets as payment processing methods.
Bank transfers, often known as wire transfers, are methods for electronically moving funds from one bank account to another. To complete a bank transfer, both parties must supply their banking information. ACH, SWIFT, and SEPA transfers are a few examples of bank transfer types. This method provides a secure and convenient way for individuals, businesses, and organizations to conduct financial transactions.
Bank transfers are commonly used to transport huge sums of money. They are not commonly utilized in retail or B2C enterprises, but rather in major B2B transactions and payments for high-ticket service offers.
ACH payments
An effective and safe way to electronically transfer money between bank accounts is through ACH payments. The payer starts the process by sending in a payment instruction, which is subsequently forwarded to the appropriate party for additional processing via the ACH network. In order to finalize the payment, the payee's bank receives the instruction from the payer's bank via the ACH network, which serves as a safe middleman.
The ACH network includes a number of strong security mechanisms to safeguard the confidential financial data being transmitted. Encryption is critical for maintaining data confidentiality during transmission, and industry-standard encryption algorithms to protect payment information from unauthorized access.
To further guarantee that only authorized parties are able to make and receive ACH payments, authentication procedures are also used to confirm the identities of the payer and the payee.
The ACH network follows tight regulatory standards and compliance controls, including those defined by the National Automated Clearing House Association (NACHA). These guidelines guarantee that service providers and financial institutions follow the best practices for data protection, security, and privacy. Regular audits and evaluations are performed to ensure the integrity of the ACH network and the security of the transactions it facilitates.
Cryptocurrencies, a fast-growing payment method, are digital or virtual currencies that utilize cryptography to safeguard transactions and regulate the entire payment processing method. Cryptocurrencies, unlike traditional government-issued currencies, function on distributed networks powered by blockchain technology, ensuring end-to-end transaction transparency and security.
Why is cryptocurrency as a payment mode growing in popularity?
Using cryptocurrencies provides a number of advantages, including increased security owing to cryptographic procedures that safeguard transactions from fraud and hackers. Furthermore, by eliminating the need for middlemen, cryptocurrencies enable international transactions that happen more quickly and with lower transaction costs.
Are they acceptable?
Yes, cryptocurrency are popular and widely acceptable payment mode. Well-known cryptocurrencies like Bitcoin and Ethereum have garnered broad popularity. Bitcoin, often known as digital gold, was the first cryptocurrency and continues to serve as a store of value and a medium of trade. However, Ethereum offers an architecture for decentralized apps and smart contracts, going beyond basic transactions.
All things considered, cryptocurrencies offer a fresh take on payments by utilizing decentralization and encryption to facilitate safe and effective international trade. Bitcoin and Ethereum are famous examples, encouraging the adoption and research of this novel payment ecosystem.
Buy now, pay later is a growing trend with no signs of stopping down. A payment option known as "buy now, pay later" (BNPL) allows customers to obtain their goods right away without having to pay the entire amount in advance. It's similar to financing.
When making a purchase, buyers pay a portion of the whole cost upfront and commit to paying the remaining balance over time, usually interest-free or with minimal expenses.
To provide purchase now, pay later alternatives, sellers typically collaborate with partners like Klarna, AfterPay, Affirm, QuadPay, and Sezzle. Customers now have the option to purchase now and pay later, thanks to the seller's addition to their payment process. Buyers can select payment arrangements, which frequently include the ability to pay in three to four installments or monthly payments over a year.
BNPL is a common payment processing method for expensive retail goods. In a C&R Research survey, 60% of respondents claimed they have used a Buy Now/Pay Later service.
The most successful companies are constantly seeking methods to accelerate their revenue growth. Here are some essential strategies for improving your payment system's performance and boosting sales.
Following security measures in payment processing is quite crucial to safeguard sensitive financial information and protect both businesses and consumers from the increasing threat of cybercrimes.
Adhering to robust security protocols ensures the integrity and confidentiality of payment transactions, reducing the risk of data breaches, identity theft, and fraudulent activities.
Here are some of the best security measures you follow in payment processing:
Challenges are normal, regardless of the technology you are adopting. But, embracing the challenges in the right manner helps you streamline your business operations.
Addressing these challenges requires a proactive approach, ongoing assessment of industry trends, and a commitment to implementing the latest technologies and security measures. By prioritizing the security, speed, and convenience of payment processes, businesses can enhance customer satisfaction and streamline their financial operations.
Here are some of the common challenges you face and its solutions:
Solution: Implement end-to-end encryption to protect sensitive data during transmission. Utilize tokenization to replace card details with secure tokens. Employ multi-factor authentication for an additional layer of security. Regularly update security protocols to address emerging threats and vulnerabilities.
Solution: Opt for real-time payment processing solutions that facilitate instant fund transfers. Choose payment providers that offer efficient transaction processing. You can explore faster payment options, such as instant bank transfers and digital wallets.
Solution: Look out for payment providers with competitive international rates. Utilize blockchain and digital currencies to streamline cross-border transactions, reducing fees and enhancing transparency. Also, stay informed about and comply with regulatory requirements in different regions.
Solution: Choose payment solutions that offer easy integration with diverse third-party applications that come with thorough well-documented APIs. Work with experienced developers or use ready-made plugins to simplify the integration process. Conduct thorough testing to ensure seamless compatibility.
Solution: Prioritize a user-friendly interface for your payment process. Streamline the checkout process, offering quick and intuitive steps. Provide various payment options to cater to diverse preferences. Implement features like one-click payments and ensure mobile optimization for a seamless experience.
Solution: Stay informed about regulatory changes and work with legal experts to ensure compliance. Choose payment partners with a strong focus on adherence to global and local regulations. Regularly update policies and procedures to align with changing regulatory landscapes.
Solution: Compare fees from different payment providers and negotiate for competitive rates, especially for high-volume transactions. Consider volume-based discounts offered by payment processors. Explore alternative providers that offer affordable pricing models with no hidden costs.
Solution: Invest in scalable and flexible payment systems that can accommodate emerging technologies. Regularly update software and hardware to stay current with industry advancements. Embrace modern technologies such as cloud-based solutions for enhanced scalability and adaptability.
Solution: Diversify payment options to cater to a broader audience. Include credit/debit cards, digital wallets, bank transfers, and alternative payment methods based on your target market. Regularly assess customer preferences and industry trends to adapt and expand your payment offerings.
In the digital realm, consumers looking for added convenience and emerging technology, new payment processing trends are introduced every now & then. Coping up the evolving trends and your customer preferences for payment processing helps you stay competitive and ahead of the curve.
These trends collectively reflect the dynamic nature of the payment processing industry, where technological advancements, regulatory changes, and evolving consumer preferences continue to shape the landscape.
Let’s find out about some of the popular payment processing and technology trends:
Choosing the appropriate online payment processor is critical. Businesses can make sure they are providing their consumers with a safe and easy payment experience by carefully weighing the right factors and choosing a supplier that fits their unique needs.
If you are confused and looking for assistance, then we will be adding some of the crucial factors to consider, then keep reading. (Don’t forget to go through our one expert tip)
Some crucial features and factors to consider:
And that's a wrap on our journey about the basics of payment processing! We've covered the basics, from how payments work to the various methods available today. We hope this blog has been your go-to guide in understanding the ins and outs of payment processing.
Choosing the right payment system for your business is a big deal, impacting everything from customer happiness to your daily operations. We've talked about payment gateways, merchant accounts, and how to get the best payment processing provider for your business needs.
As the payment world keeps evolving, coping with emerging customer preferences and tech trends is your ticket to success. So whether you're a small business just starting or a seasoned pro, understanding the payment processing game can make your transactions smooth, your customers happy, and your business strong.
If you are looking for further professional assistance, then the team at OVVI can assist you!
Online payment methods have real advantages for both business owners and purchasers.
Let’s find out how exactly it helps customers and streamline operations for business owners:
We now know how payments are received, but what about the opposite side of the transaction? How much will it cost? As you might expect, everyone involved in the transaction wants to be paid, including the issuing bank, the credit card association, the merchant bank, and the payment processor.
In essence, there are four costs that you must pay each time you handle a sales transaction:
Most pricing arrangements generally fall into one of these three categories:
In the realm of payment processing, the Point of Sale (POS) system is among the crucial tools, while revolutionizing the way businesses handle transactions and conduct daily operations.
How POS system help in payment processing? The Basics!
At its core, a POS system acts as the central hub where customers make payments for goods or services, but its functionality extends far beyond just processing payments. The integration of a POS system into business operations brings a variety of advantages that contribute to smoother payment processing and simplified overall business management.
Key advantages of using a POS system for payment processing?
Integrating payment processing with a Point of Sale (POS) system includes connecting the POS software to a payment gateway and, in some cases, a payment processor. By following the below-mentioned steps, businesses can seamlessly integrate payment processing seamlessly with their POS systems, providing a streamlined and secure experience for both customers and staff.
Here's a general guide on how to integrate payment processing with a POS system:
Step 1: Choose a Compatible POS System: The very step in the integration process is getting a best-in-class POS system that is compatible with your payment processing. Many POS systems have partnerships or built-in integrations with popular payment gateways and processors.
Step 2: Select a Payment Gateway: Choose a reputable payment gateway that supports the types of payments you want to accept (credit cards, debit cards, mobile payments, etc.). Examples of popular payment gateways include Stripe, Square, PayPal, and Authorize.Net.
Step 3: Set Up a Merchant Account: If you don't already have one, set up a merchant account with a bank or a payment processor. This account is where funds from transactions will be deposited before being transferred to your business bank account.
Step 4: Connect the POS System to the Payment Gateway: Follow the instructions provided by both the POS system and the selected payment gateway for integration. It includes entering API (Application Programming Interface) credentials or configuring settings within the POS system.
Step 5: Configure Payment Settings: Within the POS system, configure the payment settings to align with the chosen payment gateway. It includes specifying accepted card types, currencies, and any additional settings required by the payment gateway.
Step 6: Enable Security Features: Implement security features such as encryption protocols, tokenization, and adherence to PCI DSS provided by the payment gateway and POS system to ensure the protection of sensitive customer data.
Step 7: Test Transactions: Now, that the integration is completed but before fully implementing the integration, conduct test transactions to ensure that the POS system successfully communicates with the payment gateway. It helps you identify and resolve any potential issues before accepting live payments.
Quick-Tip: Be aware of and adhere to industry regulations and standards regarding payment processing. And, regularly monitor the performance of the integrated payment processing system to ensure continued compatibility and security.